At The Panel Company, we offer free delivery on orders over £75 and orders to mainland UK that fall under £75 are charged with a delivery fee of £15.00* Once placed, you will receive a confirmation email and your full order will be packaged and dispatched within 5 days. Please also allow some additional leeway for delays caused by the coronavirus pandemic.
Should you change your mind about your chosen product/s, you may return your order to us at your own cost within 30 working days of it being received, provided it is in its original condition and no packaging or security seals have been broken. In the rare event that your order has been incorrectly fulfilled, or is damaged or faulty in any way, we can organise a refund or replacement, please simply contact us within 24 hours of receiving your order.
For more information regarding the terms and conditions surrounding the receipt of your order, please visit our Delivery and Returns page.
*Orders including ShowerWall branded products are an exception to delivery fees, and a flat delivery charge of £50 will apply to all relevant orders. ShowerWall order returns are also subject to a 20% restocking fee of the original sale price.
Plan out your interior design changes before you buy with our free samples option. Simply select up to four samples from our wide range of wall and flooring panels and click the ‘Order Free Sample’ option. Once you’ve chosen your four free samples, all you need to do is checkout and pay a delivery fee of £1.99!
For more information on how to get your free cladding samples, or to request a faster delivery option for when you’re in a hurry, visit our Free Samples page.
From measuring to fitting cladding, we'll have a guide for that